Case Study: Mr. Singh is about to move into Holly Bush Care Home having lost his wife a few weeks
ago. He is 80 years old and has stated his religion is Sikh. He was having difficulty caring for himself
at home since his wife died and there is no other family nearby; he needs assistance with some basic
care needs. He can sometimes be hard of hearing, but denies he has an issue hearing or
understanding people. You have been assigned to him as one of his main carers and the manager of
the care home has asked you to assess his needs/wishes, likes and dislikes.
1. What do you need to consider when communicating with Mr Singh to reassure him that he is in
a safe place and how can you make him feel at home?
2. What kind of concerns to you think he may be having about his new home?
3. What communication methods might you use with him to ensure you can effectively communicate with him.
4. How might his culture or background affect how you communicate with him?
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