Harvard Business Simulation Reflection Questions-Business Essentials Simulation

Harvard Business Simulation Reflection Questions-Business Essentials Simulation: Coffee Shop Inc

Answer the follow questions.

1. How did you determine your overall strategy and how was that strategy translated into operational decisions?
2. How did developments in the external and competitive environment impact decisions during the game?
3. What actions could be taken to enhance employee satisfaction and customer satisfaction?
4. How did results and feedback obtained during the game impact decisions in future years?
5. How should your strategy and operational decisions change in different locations for the coffee shop?
6. How should your strategy and operations decisions change in different locations for the coffee shop?
7. What considerations are taken into account when deciding on coffee roasting?
8. What considerations are taken into account when deciding on organic or Fair-Trade Coffee?
9. In Level 3, what is the appropriate pace of new store openings?

10. Overall, what did you learn from this simulation that you can apply to a healthcare enterprise?

. Each question should have at a minimum 3-4 sentences.