Scenario:
The hospital has faced budget cuts during the last five years as a result of decreased reimbursement. Your unit used to be a place where nurses wanted to work. There was little nurse turnover even though it was necessary for the hospital to contain costs and re-evaluate nurse:patient ratios.
In the last week, five of the unit nurses, all excellent long-term employees, have expressed anger or frustration over the “impossible working conditions” on this unit. Their various comments have included: “Working here is no longer fun”, “I used to love my job”, “I am tired of working with incompetent people”, and “I am sick to death of calling for missing supplies that should be stocked on the floor”. You think that there are some things that you might be able to do to pull the group together.
Questions for you to think about:
What is your assessment of the situation?
What would you do in this situation?
What knowledge gained from course reading material would helo you promote employee engagement?
What specific strategies could you plan to use to pull the group together?